Microsoft account help?

Discussion in 'Empire Help & Support' started by Petero555, Feb 3, 2015.

  1. Hi everyone,
    Due to the new-soon-to-be-added name changes coming on minecraft, I realised I needed to migrate my old minecraft accound to a mojang account, which is fine. However, to do this I need to use the email address I registered my minecraft on.
    The issue is that I have not used the specified email address for well over a year, probably two. This means the account is no longer recognised as it has been deleted so I can't log onto it to change anything, such as migrate using a different email address.
    Is there anything I can do?
    Thanks, Peter
  2. I believe that if you can somehow find the transaction ID, you should be able to email them and reset your details.
    Petero555 likes this.
  3. Note, after searching deeper on the mojang website, if I can find the account transaction ID I can contact their support and they will change it. I will let you know :)

    Edit: just as you posted above^. Thanks!
    jkjkjk182 likes this.