Microsoft account help?

Discussion in 'Empire Help & Support' started by Petero555, Feb 3, 2015.

  1. Hi everyone,
    Due to the new-soon-to-be-added name changes coming on minecraft, I realised I needed to migrate my old minecraft accound to a mojang account, which is fine. However, to do this I need to use the email address I registered my minecraft on.
    The issue is that I have not used the specified email address for well over a year, probably two. This means the account is no longer recognised as it has been deleted so I can't log onto it to change anything, such as migrate using a different email address.
    Is there anything I can do?
    Thanks, Peter
  2. I believe that if you can somehow find the transaction ID, you should be able to email them and reset your details.
    https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
    Petero555 likes this.
  3. Note, after searching deeper on the mojang website, if I can find the account transaction ID I can contact their support and they will change it. I will let you know :)

    Edit: just as you posted above^. Thanks!
    jkjkjk182 likes this.