Getting locked out of the site, what could cause this?

Discussion in 'Empire Help & Support' started by ShelLuser, Apr 25, 2015.

  1. Hi gang,

    Ever since I came to EMC and started frequenting the forums I've ran into a nasty problem which also caused me to lose some messages over time: getting locked out of the website. Entirely.

    Normally I can access the websites just fine, but during the day and mostly during the night (local time: 12am, so 6pm EMC time I guess) I often get time outs. And those happen very sporadically. Usually after I visited for 5 - 10 minutes, then the time out occurs which can easily last up to 20 - 30 min after which I can normally access the site again. Sometimes followed by a second time out period which usually occurs after a while.

    I tried traceroutes:


    Its obviously not something cross-Atlantic because I can make the "big jump" easily. Also; when using my home vpn to access the site from another server (in another town approx. 30km away) I can once again easily access the website.

    But from my current location it simply stops working.

    Could anyone come up with an idea what could be the problem here? For the record; I'm using Internet Explorer 10.