Can we please get a mod on smp4. If one were on I'd pm them. But since none are I'm resorting to the forums.
The Staff are all having pizza at my place. Hang on, I'll get one for you... More seriously, using /report in game will get the attention of whoever might log in next. If you simply must get a conversation started, go here: http://empireminecraft.com/XenStaff/ Pick whoever's picture you like the best, or whoever you think is most likely to be around at this time of day and click on the link next to their picture. Once at their profile page, click the Information tab, then click "Start a Conversation".