"Plugged in, not charging" Need help! D:

Discussion in 'Empire Help & Support' started by CyborgTed, Sep 5, 2014.

  1. So come home from a decent day of school and turn on my laptop and check the battery and that message shows when I hover over the battery :L I didn't even have this laptop for 1 year yet. So if you guys can find some way to fix it that would be very helpful!
  2. Sorry, but I haven't had enough experience with laptops myself to find out what's wrong with the charging plugs, or what else. For PC gaming, I have almost always used desktop PCs.
  3. D: Hopefully I can figure this out soon! Hope I won't have to get a new laptop :L
  4. Somethings to check.

    1. Is everything plugged in?
    2. Is the battery lose?
    3. Is the cord broken? Does it have a shortage?
    4. Is the connector (where you plug in the cord) lose?
    5. Is the laptop overheating?
  5. A lot of chargers break from a lot of different reasons. A common one to check is if there are any positions that the charger actually works in/doesn't work in(try twisting and moving the charger etc), if this is the case the wires are loose in the charger. Also check reviews on your laptop model as it could be a common fault with the particular model that you have :)
  6. Laptops do have physical mobile capabilities, but I don't like their lack of processing power, the overall cost, and the fact the size of the parts are to the point that it takes special equipment to replace parts.

    Looks like I got more information that I have to get from future Forever Company employees.;)
  7. 1. Yes
    2. Unscrewed the cover to make sure it wasn't
    3. Cords has no cut's that expose wiring
    4. Holding it tight and it not being lose still don't fix
    5. No
    So this is just bad D:
  8. Hmmm it could be something wrong with your drivers or BIOS... Try this.

    1. Access the "Device Manager" .
    2. Expand the Batteries category.
    3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.
    WARNING: do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
    4. On the Device Manager taskbar, click Scan for hardware changes.
    Alternately, select Action > Scan for hardware changes.
    Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. Restarting Windows will have the same effect of letting Windows re-recognize the hardware and installing the correct drivers.

    If that doesn't fix it, then shut down the computer, unplug all power cords, remove the battery, then press the power button for 30 seconds. Replace the battery making sure all connections are solid, then plug in the power cord.
    SoulPunisher likes this.
  9. Done both of them already :L D: It is sitting at 97% at the moment so not sure if it just can't go all the way to 100%
  10. try making sure it is powered off. then try charging it.
    what happens to me occasionally is if it is on being used alot, it wont charge (it wont go down or up, just the same)
  11. Hmm, will try that in a little, am still googling and have 2 more things to try so we will see how this works.