My supporter is glitched.

Discussion in 'Empire Help & Support' started by LightrodSilver, Sep 6, 2014.


Is this a bug?

No, normal 1 vote(s) 33.3%
Yes, bug 2 vote(s) 66.7%
  1. Okay, first things first. The reason I am contacting EM help and support is because I pinned all staff about this, and have not had a response.

    So basically what is happening is my supporter is not ending. Bug?? I bought my supporter "August 4th." One month from that is "September 4th." What the "Ranks" Page I get this little message.

    Your active Diamond Supporter upgrade will expire on Yesterday.

    So here is my question. Is this a bug that EMC is facing, because supporters are to end the date of the expiration date of the purchase. I (mainly) would like supporters that have had their supporter ended and my question to them is, Did this happen to you?

    Everyone's post on this thread is helpful!
  2. This is a known issue. I was under the impression that it had been fixed, but apparently not.

    How long has it been since you contacted the staff, they get a lot of messages every day and can't respond to them all. For support issues you should be contacting Aikar as he's the only one who can fix these issues.
    PenguinDJ likes this.