As the title claims, I could use some help. I am rather certain that my laptop has a virus, but everytime I attempt to scan it my laptop shuts itself down. I figured perhaps the virus prevented me from running a scan, so I attempted to use F8 and restore my laptop to a previous date. However, when I select the repair computer option, it loads about halfway then stops. Following this, I get an error screen stating perhaps a USB was removed (I have never used a USB on my laptop) or the CD-Rom Drive or Harddrive is failing. But using my laptop in safe mode, I checked and it stated both of those were running fine. The error I am given is an I/O error with a status of 0xc00000e9. I haveimited computer knowledge, so I have no clue what that means. I use windows 7 on a Toshiba Laptop, and I was just wondering if anyone knew perhaps how to repair it, or knew a # I could call to get it fixed. OR if my laptop is unfixable.I do not have to repair disk that came with the laptop. Anyone?