I'm wondering if more can be done to encourage less experienced players to move their conversations to their residence channel when that would be more appropriate? It gets a bit annoying when the town channel is filled up with a conversation about what players are doing on one specific residence and they're posting a lot or just talking randomly. Sometimes one player will have switched to the residence chat channel but the other is still in town chat. A few times I have let players know about the option but they haven't taken the hint at all. I don't mind trying to tell them directly, but they are far more likely to get the message (and the community are more likely to normalise it more widely) if staff encourage it.