Moving forward guests can no longer claim a residence. Only members can, and you become a member when you register on the website. Part of the new player spawn is now signs explaining this (you can find the new player spawn under the Town spawn). There was a few reasons for doing this. First is that we will have each residence owners email address, so if they don't log in in awhile we can email them before we reset their res. Second it will help cut down on the million questions when guests join, because now at the end of the registration process I make it clear how useful the server guide is an put it in front of their face.