Random Deletion of Residence!

Discussion in 'Empire Help & Support' started by skye196, Mar 8, 2012.

  1. my friend andysmith173's residence was deleted! He was not banned, nor was he derelict! (online JUST yesterday I was playing with him) what's going on?
  2. OR, he could have deleted it himself..
  3. The records indicate it was self unclaimed, which 99.9% of the time it correct. There have been cases where the lot has been reset/unclaimed by accident though, and we need to find out off your friend if there is a chance they done it themselves before proceeding deeper into investigation.

    Below are logs regarding incident in question.
    -------------------------------
    smp6 about 2 hours ago
    Claimed residence 12116

    smp6 about 2 hours ago
    Self unclaimed residence 12116

    smp6 16 days ago
    Claimed residence 12116
    -------------------------------
  4. hrmm... wierd. my friend was having a fit because we had built quite a large farm on the plot. thanks for looking into this.
  5. Ok, i have done a little digging into the server logs for this incident, and it appears that the lot was either reset by the account holder, or someone within their household. Either way there is unfortunately nothing which can be done about retrieving it i am sorry. I have included logs to show both session data, as well as reset data, with exact timestamps, and have placed them in chronological order.

    UNCLAIM
    andysmith173
    08-Mar-2012 16:11:08
    Start session
    smp6

    andysmith173
    08-Mar-2012 16:14:06
    Self unclaimed residence 12116
    smp6

    andysmith173
    08-Mar-2012 16:14:19
    End session
    smp6

    RECLAIM
    andysmith173
    08-Mar-2012 16:14:28
    Start session
    smp6

    andysmith173
    08-Mar-2012 16:18:15
    Claimed residence 12116
    smp6

    andysmith173
    08-Mar-2012 16:21:30
    End session
    smp6
  6. Maybe his brother/sister/mom/dad/dog/cat/friend trolling him?
  7. Its quite possible, but in this case it was definitely not a server error or glitch.
  8. It was a real life glitch :p
    XxBoWnZxX666 likes this.
  9. I don't think a cat or dog would do that :confused:
  10. You'd be surprised
  11. troll face dog.....
  12. problem? :p