Currently, if you say "help" in chat without the /, it will pull up the menu. I find this very annoying when going on trips with people as I may be stuck in whatever place or found some mobs that I can't handle and I'm trying to say "help" to my friend yet the system just pulls up the menu. I assume the reason for it is to help out new players, but I don't think it's that hard to just type the /..
Anything starting with help I believe. May have to test. but in certain times you just have to get your point across ASAP.