Server Problems? Post Here!

Discussion in 'Empire Help & Support' started by JackBiggin, Feb 1, 2014.

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  1. Can you run a trace route to the server? Were not experiencing any more issues at this time, so any current issues may be related to the overall internet

    http://internetpulse.net/

    There are a few problems going on right now, and issues at that level is beyond anyones control.
  2. A what? Sorry, I have absolutely no idea what that is. :(

    EDIT: The lag is on smp5... I checked smp1 too but it's perfectly fine.
  3. Open Command Prompt by searching "CMD" on you computer
    Type " ping [website]"
    It should send 4 packets of information to see if it is working. If you get 4 packets back it should be working just fine and means you can connect to it.
  4. Thanks slash, I sent 4 and got 2 back... 50% loss
  5. ping is good, but try a tracert.
    Same as before, but "tracert [address]

    For instance, here is the results of a ping and tracert to play.emc.gs
    http://pastebin.com/s0d6bBdb
  6. I just copied and pasted a tracert and a ping.
    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\Users\Derek>tracert play.emc.gs

    Tracing route to play.emc.gs [199.167.148.188]
    over a maximum of 30 hops:

    1 3 ms 3 ms 3 ms CISCO17549 [192.168.1.1]
    2 6 ms 6 ms 6 ms 192.168.0.1
    3 19 ms 17 ms 15 ms 10.113.0.1
    4 17 ms 23 ms 24 ms static-206-53-95-139.cpe.metrocast.net [206.53.9
    5.139]
    5 32 ms 25 ms 24 ms ten10-4.ur1.rochester.nh.metrocast.net [65.175.1
    42.201]
    6 34 ms 27 ms 24 ms TBD-65-175-128-2.metrocast.net [65.175.128.2]
    7 38 ms 36 ms 36 ms te0-7-0-19.ccr21.bos01.atlas.cogentco.com [38.14
    0.12.121]
    8 46 ms 38 ms 37 ms be2095.mpd21.jfk02.atlas.cogentco.com [154.54.30
    .37]
    9 43 ms 39 ms 35 ms be2150.mpd21.dca01.atlas.cogentco.com [154.54.31
    .129]
    10 52 ms 48 ms 47 ms be2170.ccr41.atl01.atlas.cogentco.com [154.54.31
    .105]
    11 56 ms 56 ms 56 ms te0-0-0-0.rcr11.jax01.atlas.cogentco.com [154.54
    .29.130]
    12 58 ms 59 ms 77 ms te3-2.ccr01.mco01.atlas.cogentco.com [154.54.29.
    138]
    13 61 ms 60 ms 61 ms te0-1-1-0.rcr21.tpa01.atlas.cogentco.com [154.54
    .29.213]
    14 69 ms 61 ms 63 ms 38.104.150.70
    15 62 ms 60 ms 60 ms 10.253.0.200
    16 62 ms 62 ms 62 ms starlis.com [199.167.148.188]

    Trace complete.

    C:\Users\Derek>ping internetpulse.net

    Pinging internetpulse.net [65.198.49.78] with 32 bytes of data:
    Reply from 65.198.49.78: bytes=32 time=120ms TTL=236
    Reply from 65.198.49.78: bytes=32 time=122ms TTL=236
    Reply from 65.198.49.78: bytes=32 time=112ms TTL=236
    Reply from 65.198.49.78: bytes=32 time=112ms TTL=236

    Ping statistics for 65.198.49.78:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 112ms, Maximum = 122ms, Average = 116ms

    C:\Users\Derek>

    C:\Users\Derek>

    It appears the ping is now 4/4...

    EDIT: 5 minutes later, now I'm at 0/4 packets
  7. SMP1 isn't quite right after the "misc tweaks."
    The tps is from 1-12.
    I can't load the world. I got on utopia fine.
  8. Anyone Else get kicked .. Then not be able to log onto server or website?
    cul1002 and Uber_Corq like this.
  9. Yeah, all the servers went down along with the site for ~5min.
  10. PvP arena's are not working you can not take damage and weapons seem to be taking damage.
  11. Hmm... servers seem to be down and the forums VERY slow.
  12. They all went down again, along with the website, for me too.
  13. and a third time, but shorter. Now we all keep getting kicked on smp1.
  14. Seems there is a dns issue as well. Aikar must have fallen asleep. ;)
    cul1002 likes this.
  15. about 6x total today .. more often now then before
  16. I am guessing the same DDoS attack against the datacenter that happened the other day is happening again today.
  17. Psst, we should use this for the site, would keep the site up during these downtimes, or atleast use it for the nameservers for the actual servers so they don't go down (in connection sense) when the site dies :)
  18. Ok, whats wrong with EMC, first you get time-outs. websitse down. dns resolve end into no-ip at all linked to the domain name. annoying if you want to relax. Now afraid to play.

    Not workable, be happy if it works 3 minutes. the website. gameserver i need to check.
    Seems to work, but now its to late. lets see tomorrow.
  19. Host not recognised?
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