Ok so i'm appealing for a ban and because it wouldn't let me message the admin, my friend did it for me. They replied around 20 minutes later saying the appeal was denied because I had to appeal not my friend. I guess this was fair enough as they didn't know the context. However when I finally found where to message them from, and did so, they haven't replied. its been at leat 8 hours and no reply. I find this very unhelpful when I need a reply and I just want to get back on the server.