Can't edit personal details

Discussion in 'Empire Help & Support' started by SaturnOpal, Jun 27, 2016.

  1. The issue has been resolved!

    Hi, I'm not sure if this is the right place to post this, so I'm sorry if it isn't. I also tried to search for other threads talking about this, but I couldn't find any, so I'm also sorry if this is a repeat question.

    When I try to edit my personal details in my profile, I get this popup:

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    This comes up anytime I try to type a status update, my location, occupation, or my about and then try to save my changes. I'm using Chrome, and I also tried to do this in Firefox and I had the same issue. Is there anything I can do to fix this? Thanks in advance!
  2. have you verified your email perhaps?
  3. Seems to be working fine for me :confused:. Does the error occur when you try to edit them separately or all at once?
  4. Yes I have =/
    battmeghs likes this.
  5. I just tried mine and its working.
  6. I've tried editing them individually and at the same time, it still happens. =/
  7. Try a different browser maybe? (If you are using chrome I know that it can sometimes be a headache)
  8. I've tried Chrome, Firefox and even IE. They all do the same thing, unfortunately. Maybe I just have bad luck, haha.
  9. Very unusual. Your computer maybe having one of those 'nup not gunna do it' moments they sometimes get. If it continues, i suggest, contacting senior staff for assistance as it maybe somthing a little deeper involved. Just send em all a pm via forum convo
    Edit: thats one pm with them all added.
    SaturnOpal likes this.
  10. Have you specified a gender yet? It may have no option checked. Please choose one, save and then go from there.
    607 and iamcavie like this.
  11. Ahh! That was the issue! It works now, thank you! I thought Unspecified Gender was an actual option, so I just left it. My mistake! Thanks so much!
    jkrmnj, 607 and iamcavie like this.
  12. Ok, just tested. I'm fairly sure that is supposed to be an option so I'll check with the bods in charge of web stuff.
    SaturnOpal likes this.