Well, I rang Microsoft up to have a refund then I got put on hold then they forwarded me to some random person then she was like 'explain whats happened' so I said 'maybe if you lot didn't mess around I would have my money back and the next person could complain to you!'
Then she forwarded me then they for some reason knew what I wanted xD So then got someone to ring me to explain what had happened they were sorry blah blah blah then they said they will fully refund me :)
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